CQUniTECHNOLOGY

Mackay Senior Leadership Conference

2011-06-27T16:45:00.000+10:00

More than 70 senior leaders and external presenters attended the annual CQUniversity Senior Leadership Conference in Mackay last week. The conference, which ran from Wednesday 22nd to Friday 24th June, covered a range of strategic topics, including Engagement, Leadership, Research, Multi-City operations and Dual-Sector issues. On Friday, there was an ICT presentation titled “The Connected

Students can soon ‘lock’ workstations in Computer Labs

2011-06-06T12:58:00.000+10:00

From Monday 13 June 2011, CQUniversity students and staff will be able to ‘lock’ the computer they are using in the Library and Student Labs at Rockhampton, Mackay, Gladstone, Bundaberg and Noosa Campuses. How to lock a computer? To lock or unlock a workstation, press CTRL + ALT + DELETE, and follow the prompts. By locking a workstation, it allows users to step away from the computer while

Disruption to CQUniversity’s Network Services as a result of Brisbane Flooding

2011-01-12T11:25:00.000+10:00

CQUniversity has been advised by our Internet Service Provider (Aarnet) that due to disruptions to power supply as a result of the flood situation in Brisbane, CQUniversity’s primary Network Links are currently unavailable. The University is now using its backup Network Link which provides a significantly reduced capacity. This means that over the next 48 hours, students and staff may suffer

Improved CQUniversity Web Search

2010-12-07T17:24:00.000+10:00

As a method of improving how students and staff find information on the CQUniversity website, the Information Technology Directorate (ITD) has undertaken an evaluation of a new online search tool called the Google Search Appliance (GSA). The GSA provides benefits over the existing Google Search box that is currently being used on some of the University’s web pages. For example, the GSA provides

Term 3 Pilot Begins! New My.CQU Student Portal and CQUniversity Mail

2010-10-29T11:44:00.000+10:00

In Term 1, 2011 CQUniversity is improving its Student Portal (My.CQU) and working with Google to introduce a new student email system (called CQUniversity Mail). The new My.CQU Student Portal will provide students with better access to their course information, student forums and the ability to customise pages to suit their studies. CQUniversity is also working with Google to provide all

Student Technology Survey - Your chance to WIN $100 Voucher!

2010-09-21T14:37:00.000+10:00

CQUniversity's Information Technology Directorate (ITD) is seeking student feedback about what they think of current technology, mobile and other electronic devices. We want to get to know and understand how students are using different electronic devices while studying at CQUni. From Wednesday 15th September - Friday 1st October 2010, an online survey will be available for students to

New! Staff can press ‘Shift + F11’ to open the IT Service Desk Online

2010-09-14T12:48:00.000+10:00

Staff no longer have to sign in to access the IT Service Desk Online when working on campus. The IT Service Desk Online is a web-based program that enables CQUniversity staff and students to log their IT Service requests and enquires with the ITD Service Centre. Staff have previously needed to sign into the IT Service Desk Online (via http://itservicedesk.cqu.edu.au/) to log new or view their

Upcoming Event… Central Queensland ICT Careers Night

2010-07-23T10:16:00.000+10:00

CQUniversity and the Central Queensland Chapter of the Australian Computer Society (ASC) will be hosting an ICT Careers Night on Monday 26 July to support the 2010 National ICT Careers Week. The Information and Communications Technology (ICT) Careers Week is a national initiative to showcase opportunities and dynamic career choices available within the ICT industry. CQUniversity and the ACS

Microsoft Software is discounted for Students and Staff

2010-07-16T15:56:00.000+10:00

CQUniversity students and staff are eligible to purchase Microsoft Office Professional Academic 2010 for $99.00 RRP~. The package includes the latest versions of Microsoft: Word 2010, Excel 2010, PowerPoint 2010, Outlook 2010, Access 2010, OneNote 2010, and Publisher 2010. To purchase and download Microsoft Office Professional Academic 2010, go to http://www.itsnotcheating.com.au/,

IT Information for New Students and Staff

2010-07-07T14:23:00.000+10:00

IT Information Guides are available to help new students and staff become familiar with CQUniversity’s different technical resources and services. Click on one of the following links to view the: 1. IT Orientation Guide for Students; or 2. IT Orientation Guide for Staff. Note: The above links will open in PDF format. These guides include information about: How students and staff can

Staff and students help make the launch of the Australian Computing Society’s Central Queensland Chapter a success

2010-06-21T11:50:00.000+10:00

Earlier this month CQUniversity hosted the inaugural lecture and launch of the Australian Computing Society’s (ACS) Central Queensland Chapter. The ACS is the recognised association for Information and Communications Technology (ICT) Professionals, attracting a large and active membership from all levels of the ICT industry. During the launch, guest speaker and Associate Director of the

CQUniversity blocked 274 million SPAM emails during the past year!

2010-06-04T16:09:00.003+10:00

As online criminals are continually adapting to try and defeat spam filters, students and staff are reminded to never disclose any of their financial information or University login details via email. By using world-class email security software, called Sophos PureMessage, CQUniversity filters all student and staff emails for malicious content and attachments (including spam, viruses, spyware,

Upcoming Event… Embracing collaboration technologies – challenges for regional Australia

2010-06-03T11:41:00.000+10:00

CQUniversity students and staff are invited to attend the inaugural lecture and launch of the Australian Computer Society (ACS) Central Queensland Chapter. Guest Speaker Nick Tate, a leading Australian information technologist, will lead an informative and entertaining discussion on cloud computing and other disruptive developments in ICT. Nick will explore the opportunities and challenges

Nominate a GREAT Moodle Course Site now!

2010-05-28T09:53:00.000+10:00

CQUniversity is seeking nominations from students and staff to help identify the University’s Ten Best Moodle Course Sites for Term 1, 2010. For any students and staff that have been using Moodle this term, we want YOUR nominations to help identify which online Moodle course sites YOU thought best supported student learning at CQUniversity. It's REALLY EASY to nominate a Moodle course...

CQUniversity to benefit from North Queensland network upgrade

2010-05-26T11:40:00.000+10:00

Network upgrade will increase connection speeds between CQUniversity’s campuses. Earlier this week, the Australian Academic & Research Network (AARNet) Pty Ltd announced plans to upgrade its network between Cairns and Brisbane to a dual link 10Gbps service. As CQUniversity currently uses this network to connect to its eight campuses in Queensland, News South Wales and Victoria; this upgrade

New Voicemail System to be implemented for Staff

2010-05-12T14:26:00.001+10:00

From Saturday 22 – Sunday 23 May 2010 the Information Technology Division (ITD) will be upgrading the voicemail system used on each of CQUniversity’s CISCO telephones. Note: Staff using an Ericsson telephone handset will continue to use the existing voicemail system. During this upgrade there will be intermittent disruptions to telephone services at Rockhampton, Mackay, Bundaberg, Emerald and

Remember to regularly change your CQUniversity password

2010-04-29T11:13:00.002+10:00

Receive important updates from CQUniversity such as the Student Broadcast Emails; Be kept up

Software offer is a ‘genuine steal’ for Students and Staff

2010-03-25T08:44:00.003+10:00

In 2010 CQUniversity students and staff can take advantage of the “It’s not cheating” promotion and purchase Microsoft Office Ultimate 2007 for $75 RRP~. It includes 9 different software applications such as Microsoft Word, Excel, PowerPoint, OneNote and Publisher. There is also a bonus upgrade to Office 2010*(when it becomes available later this year) for anyone that purchases this package

Follow IT Service Announcements on Twitter

2010-03-22T14:11:00.004+10:00

CQUniversity students and staff can follow IT service announcements on Twitter at http://twitter.com/cqunitech.This week the Information Technology Division (ITD) will start using Twitter to provide students and staff with regular announcements about CQUniversity’s IT services, systems and resources.Here are some of the reasons why ITD is using Twitter: It is a quick and easy way to keep

Dual Video is available to present Term 1 Lectures

2010-03-17T17:11:00.005+10:00

The recent introduction of “dual video” in CQUniversity’s ISL videoconference theatres has enhanced the delivery and quality of both live and recorded University lectures.At Rockhampton, Mackay, Bundaberg and Gladstone campuses, students and staff can now use a new dual video feature when they are presenting in one of the University’s ISL videoconference theatres.One of the benefits of using dual

IT Service Improvements recognised by Students and Staff

2010-03-12T09:39:00.002+10:00

Over the past 18 months there has been a focus to expand CQUniversity’s IT services and support. To help identify areas that needed improvement, CQUniversity took part in an independent IT Client Service Quality Survey during 2008 and 2009.Staff Survey Results: 2008 – CQUniversity was ranked 21st out of 24 participating universities; 2009 – CQUniversity ranked 5th out of 24 universities.

CQUniversity staff email accounts have been upgraded

2010-03-09T10:02:00.002+10:00

New functionality is available for staff using Microsoft Outlook. Over the past two months the Information Technology Division (ITD) has been progressively upgrading CQUniversity’s staff email accounts. This upgrade has provided University staff with a number of new features including: Increased storage space for their mailbox; Improved calendar functionality; Faster email searching

Orientation has Students wanting to know more about using Wireless on campus

2010-02-23T09:23:00.016+10:00

Yesterday was the first day of Orientation week for CQUniversity’s new students. One of the popular IT services that students learnt about was that they can use their laptop or mobile phone to access CQUniversity’s wireless network while studying on campus. This wireless internet service is called CQUniversity Roam and is available for all students and staff working on campus. Some of the IT

New delivery of ISL videoconference lectures for Term 1, 2010

2010-02-11T13:33:00.013+10:00

CQUniversity is enhancing the delivery of live ISL lectures and recorded lectures for students. CQUniversity’s Information Technology Division (ITD) is in the process of upgrading all ISL videoconference lecture theatres on the Bundaberg, Mackay, Gladstone, and Rockhampton campuses. These upgrades provide new features and enhancements that will improve the delivery of live ISL lectures and

Changes to CQUniversity’s online courses in 2010

2010-01-28T13:28:00.002+10:00

New online courses to be available from Term 1, 2010 From the start of Term 1, 2010 all of CQUniversity’s online courses will be available from a new system called Moodle instead of using Blackboard or Webfuse.Some students may already be familiar with Moodle as a total of 69 online courses have participated or are currently involved with one of CQUniversity’s two Moodle pilots. The pilots were

NEW! Students and staff can request IT support online

2009-12-17T09:08:00.005+10:00

The new IT Service Desk Online is now available for CQUniversity students and staff to submit and update any technical requests or enquiries they report to the ITD Service Centre. The ITD Service Centre is available to provide technical support and assistance to all CQUniversity students and staff. While they can still be contacted by phone, fax and email, the Service Centre is now using the IT

IT Support is available for Students

2009-11-03T16:24:00.007+10:00

Students have access to a range of IT services and online resources while studying at CQUniversity.Here are some different ways CQUniversity students can find information about the University’s IT resources and seek technical support:1. Service information and online user guides are available from the CQUniTECHNOLOGY website: http://cqunitech.cqu.edu.au. For example, CQUniversity Roam is a

Over 40 courses to pilot Moodle in Term 3, 2009

2009-10-12T14:29:00.002+10:00

Preparations are underway for CQUniversity’s upcoming Moodle Pilot. Moodle is the name of CQUniversity's new online learning system that has been selected to replace both Blackboard (also known as e-courses) and Webfuse from the start of Term 1, 2010. To help prepare for next year's transition to Moodle, 35 online courses took part in a Moodle Pilot during Term 2, 2009. This pilot enabled

New CQUniTECHNOLOGY website is now available

2009-09-14T14:34:00.004+10:00

“CQUniTECHNOLOGY” is the name of CQUniversity’s new IT services website. This website focuses on the IT services and resources available to CQUniversity students and staff. Increased online IT support for Students For immediate answers and 24/7 online IT support, CQUniversity students are encouraged to use the CQUniANSWERS knowledgebase. CQUniANSWERS is available on each page of the

Term 2 Moodle Pilot students can win an iPod Touch!

2009-08-20T14:39:00.004+10:00

This week all students enrolled in a course participating in CQUniversity’s Term 2, 2009 Moodle pilot would have received an email asking them to complete an online survey on how they have found Moodle so far this term.Those students that take the time to complete the online survey will go into the draw to win an: iPod Touch, iPod Shuffle, or A $50 CQUniversity Bookshop Voucher. For those

Over 2,700 CQUniversity students are using Moodle

2009-08-03T10:55:00.002+10:00

In Term 2, 2009 CQUniversity pilots its new online learning system called ‘Moodle’. Students have previously accessed all of their online courses using Blackboard (also known as e-courses) and Webfuse; but from Term 1, 2010 both of these will be replaced by a system called ‘Moodle’ which is CQUniversity’s new single online learning system.In preparation for next year’s transition to Moodle, this

Keep your student numbers handy

2009-07-21T09:38:00.002+10:00

Every student is provided a student number when they enrol at CQUniversity. Student numbers can be used to: Identify your CQUniversity student email address.Your student email address is your student number followed by ‘@student.cqu.edu.au’ .For example, if your student number is s1234567, your CQUniversity student email address will be - s1234567@student.cqu.edu.au.Identify your CQUniversity

CQUniversity’s ITD Helpdesk has changed its name

2009-07-17T13:51:00.002+10:00

Looking for technical support or assistance? Contact the ITD Service Centre The ITD Helpdesk has changed its name to the ITD Service Centre.The support provided by the ITD Service Centre has been centralised to provide CQUniversity students with a single point of contact when seeking any technical assistance.Email: servicedesk@cqu.edu.auOr Available 7:30am – 5:30pm weekdays Phone: 07 4930

Term 2, 2009 kicks off with a Moodle Pilot

2009-07-06T11:06:00.005+10:00

If you’ve enrolled in a pilot course – get involved! Your feedback is important! This term CQUniversity is using approximately 35 courses to pilot a new online system called ‘Moodle’.The answer is no - we’re not trying to confuse you… The reason we’re conducting a pilot is because from Term 1, 2010 Moodle will replace both Blackboard (also known as e-courses) and Webfuse, and be the single system

Access your online courses quickly from MyCQU

2009-07-02T11:05:00.005+10:00

By logging into the MyCQU Student Portal: http://mycqu.cqu.edu.au, CQUniversity students can access their online course information from one easy location. The MyCQU Student Portal links students to their specific online learning resources. For example, once students log into MyCQU they will find: Links to each of their online courses, Each of their course profiles, Textbook and lecturer

CQUniversity to Streamline its Online Course Resources

2009-05-13T15:35:00.003+10:00

New delivery of online courses to be piloted in Term 2/ 2009As a number of staff and students would be aware, CQUniversity currently maintains two online Learning Management Systems (LMS) commonly known as Blackboard and Webfuse.In striving to provide our students with a single, easy and effective online learning experience, a comprehensive evaluation was commissioned by CQUniversity during 2008.

CQUniversity deploys Internet Explorer version 7

2009-04-07T17:13:00.005+10:00

In providing staff and students with streamlined and easy to use browser features, CQUniversity has been progressively transitioning all it’s Windows-based computers by installing Internet Explorer version 7 (IE 7).Internet Explorer is one of the basic Microsoft programs which operate on all of CQUniversity’s Windows-based computers. A number of CQUniversity students will already be familiar with

Not Sure What Moodle Is? ... Well Take A Look!

2009-03-04T09:54:00.008+10:00

This year CQUniversity is transitioning to a single Learning Management System (LMS) called Moodle.By Term 1, 2010 Moodle will have replaced CQUniversity’s two existing LMS’s: Blackboard and Webfuse.Last month the Learning Management System Implementation Project (LMSIP) established CQUniversity’s first in-house installation of Moodle called the CQUniversity Moodle Playpen.The Moodle Playpen is

How we’re Helping Staff Remember to Change their Password

2009-02-20T10:28:00.016+10:00

In August 2008 CQUniversity implemented 180 day password age limits for staff to ensure the University continued to provide acceptable levels of security for the information it holds.As a result all staff login passwords now expire upon reaching an age of 180 days and staff must change their password to gain access to the CQUniversity network.How will I remember to change my password? To assist

Staff FAQ’s… Two of the Most Frequently Asked Staff Questions regarding CQUniversity’s Password Age Limits

2009-02-20T10:27:00.014+10:00

1. Do password age limits affect my ability to access the Employee Self Service Online (ESSO) System?Password age limits do not affect staff accessing the Employee Self Service Online (ESSO) System.ESSO is unique from other systems available on the CQUniversity network as it provides staff with access to their personal employee records. As a result ESSO is configured so that both former and

Reminder to CQUniversity Staff: Use of Staff Mailing Lists

2009-02-13T14:30:00.003+10:00

Last month CQUniversity launched five new staff mailing lists to replace the previous CQU mailing list and give staff greater control over the content they receive.In providing ongoing awareness and support regarding the use of these new mailing lists, we encourage staff to become familiar with the specific purposes of the various mailing lists available.For example and as a future reference:

Clean-Up of CQUniversity’s Shared “Theatre” Directories

2009-02-02T15:02:00.002+10:00

CQUniversity’s shared "theatre" file storage directories are commonly used by staff to store and access content required for presentations and lectures.Due to the large number of files currently stored in this location, it is necessary that ITD remove the content in preparation for Term 1 2009.From 5:00pm Monday 9 February 2009 ITD will be erasing all files currently stored in the shared “theatre

Upgrade of Teaching Resources on Rockhampton Campus

2009-01-22T13:54:00.013+10:00

To enhance our technology-based learning support, the Information Technology Division has recently installed a 42 inch LCD screen in seven tutorial rooms located on Rockhampton Campus (rooms listed below).By connecting a laptop, DVD player, VHS or other compatible device directly to a new LCD screen, staff can easily display their presentation materials on the screen for an audience to view.While

CQUniversity’s New Mailing List Structure is ACTIVE

2009-01-15T16:20:00.027+10:00

Today, Thursday 15 January 2009 CQUniversity has launched its new mailing list structure (pictured left).This mailing list structure is comprised of five new mailing lists to enable staff to have more flexibility in choosing what content they receive.For convenience, staff have been subscribed to each of the University’s new staff mailing lists:CQUniversity OfficialCQUniversity General

Reminder to Rockhampton Staff: Changes to network print servers

2008-12-19T13:56:00.006+10:00

A review of Rockhampton’s two primary network print servers, ROKPRINT and MAKO highlighted a number of naming inconsistencies impacting on staff’s ability to locate and map to network printers.To make this process easier, in November 2008 the Information Technology Division introduced a new naming scheme for these network printers based on their building and room location, and their printer

CQUniversity’s Inaugural ICT Forum – December 2008

2008-12-16T10:37:00.010+10:00

Thank you to all the staff who attended and contributed to CQUniversity’s inaugural Information and Communications Technology (ICT) Forum that was held on Friday 8 December 2008.The ICT Forum provided staff with the opportunity to become familiar with a number of CQUniversity’s ICT initiatives.The topics presented were quite broad and included:A preview of the most recent strategic reporting

Staff Invitation to CQUniversity's Inaugural ICT Forum

2008-12-02T10:25:00.016+10:00

CQUniversity staff are invited to the inaugural ICT Forum to be held from 12:00pm – 1:00pm on Friday 5 December 2008.This forum will be hosted by ITD to provide staff with an overview on a number of ICT initiatives and projects. Our aim is to establish a series of forums throughout the year covering a broad range of ICT topics and developments relevant to CQUniversity’s operations.Topics: Date:

Rockhampton’s NEW Network Print Server is ACTIVE!

2008-11-10T17:27:00.010+10:00

The Information Technology Division has introduced a new network print server called: ROKSTAFFPRINT. It is now active and available for connection by Rockhampton staff. The installation of the ROKSTAFFPRINT print server enables ITD to provide a more consistent process for staff attempting to locate and map to various network printers on Rockhampton Campus. What does this mean? 1. It is important

CQUniversity Staff Member Develops iPhone Weather Radar Application

2008-10-22T10:04:00.008+10:00

The ability to watch Australia’s weather evolve in the palm of your hand has literally become a reality since the launch of Simon Coggins’ iPhone application, BOMRadar.Simon Coggins, one of CQUniversity’s Senior Systems Engineers from the Information Technology Division, developed BOMRadar initially as a hands-on programming trial to learn more about iPhone applications.“This was my first attempt

What happened to CQUniSEARCH, the search function on the CQUniversity Homepage?

2008-10-01T14:05:00.008+10:00

Many CQUniversity staff and students would use CQUniSEARCH as their primary online search engine for the internet.Staff and students wanting to search the University’s web pages or the internet will now find CQUniSEARCH is available from two new locations:1. Staff and students can use the “SEARCH” function under the “Information About” menu which is located on the CQUniversity Australia homepage.

What's New? The CQUniversity Telephone Directory has been upgraded

2008-09-10T11:17:00.003+10:00

Just in case you missed the Help Desk email distributed Friday 29th August 2008; the information held in the CQUniversity Telephone Directory has been upgraded. To our knowledge the details provided in the Directory are significantly complete and accurate reflecting current Faculty and Divisional structures.It is also important to let you know that the internal extension number for the

The Internet... How often do you use it?

2008-08-18T15:54:00.005+10:00

Before you “Google” the latest Olympic Games results, view the funniest clip on YouTube or quickly jump online to check your bank balance; perhaps it’s time to consider what this means for CQUniversity.As communicated by the VCE in the August edition of the CQUniUPDATE; there is an increasingly high level of internet use at CQUniversity due to growing demands from students and staff across the

What our Customers Say...

2008-08-01T11:57:00.008+10:00

In late 2007, ITD asked its customers to provide us with feedback so that we could grasp an understanding on how to improve the services we provide.Of all the feedback, the number one suggestion that you advised was that we needed to produce more collaborative and informative communications.On this basis, ITD is trialling Blog technology as a mechanism to communicate and engage with all our

What's New?

2008-08-01T11:50:00.005+10:00

ITD is conscious of constant developments and consumer accessibility to emerging technologies throughout the Australian market. We strive to monitor these innovations so that we can continually provide a thriving work and learning environment at CQUniversity.Recently, Apple released the new Apple iPhone 3G which became available in Australia on 11th July 2008.ITD staff are currently testing the

Time for a change...

2008-08-01T11:45:00.007+10:00

As of Monday the 21st July, ITD has implemented enhanced password requirements for staff and students creating or changing their passwords.These changes include: 1. Passwords are now a minimum of 8 characters in length.2. Password complexity rules have been enhanced.3. User password history has increased to 13. If you wish to create of change your password, both staff and students can access the

Combined Service Support at Rockhampton Library

2008-08-01T11:42:00.003+10:00

Through the combined efforts of ITD and the Division of Library Services we have been able to produce a single combined Service Desk for staff and students. This face-to-face service desk will provide both Library and IT support and service from one convenient, central location on the Ground Floor of the Rockhampton Library (building 10).IT-related services include: general IT assistance;

Employee Self Service Online: A Greener Result!

2008-08-01T11:36:00.007+10:00

Since introducing Employee Self Service Online (ESSO), staff at CQUniversity have saved over 9500 pieces of paper just in automating our leave approvals process.Assuming that each staff member would have previously used 3 pieces of paper during their leave application, we now save a conservative estimate of $100 thousand in manual processing!The speed of online leave approvals is also record

Protected from Junk Mail?

2008-08-01T11:32:00.003+10:00

CQUniversity has been experiencing a significant increase in the volume of spam emails attempting to reach our mailboxes. In March 2008, 4.2 million spam emails were identified.To combat this issue, ITD uses an email filter called Sophos PureMessage which reviews all inbound emails to CQUniversity mailboxes and intercepts unwanted spam. This program uses detection ‘intelligence’, in which

Wireless Network available for AIC Campuses

2008-08-01T11:28:00.002+10:00

Both staff and students were very excited last month about the great addition in IT services offered by CQUniversity. At all four Australian International Campuses (AIC), university personnel now have the ability to access wireless internet connectivity from their Laptops. This service is now available at any CQUniversity Campus.Through the tremendous cooperation of CQUniversity and AIC staff we